Terms and Conditions

Terms of Use Agreement

Welcome to the DVO Heating & Air Conditioning website. By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. Additionally, when using our services, you agree to adhere to our guidelines, policies, and terms that are incorporated by reference.

1. Services Agreement

DVO Heating & Air Conditioning provides HVAC installation, repair, maintenance, and related services in Mesquite, TX and surrounding areas. By engaging our services, you agree to pay all fees associated with the services rendered. Service pricing may vary depending on the scope of work, materials required, and service area. All estimates provided are subject to change upon assessment of actual work required.

2. Intellectual Property

All content on this website including images, text, logos, and design elements are the property of DVO Heating & Air Conditioning and are protected by applicable copyright and trademark laws. Any unauthorized use of these materials may violate copyright, trademark, and other applicable laws and could result in legal action.

3. Limitation of Liability

DVO Heating & Air Conditioning shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or inability to use, our services or website. This includes but is not limited to damages for loss of profits, business interruption, or loss of data. This limitation applies whether the alleged liability is based on contract, tort, negligence, or any other basis.

4. Warranty Information

DVO Heating & Air Conditioning provides warranties on certain services and equipment installations. The terms of these warranties vary based on the specific service or equipment and will be provided separately at the time of service. Manufacturer warranties on equipment such as Trane, American Standard, Carrier, Lennox, Rheem, Goodman, and other brands are governed by the manufacturer's terms and conditions.

5. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the data practices described in our Privacy Policy.

6. Termination of Services

DVO Heating & Air Conditioning reserves the right to terminate services at our discretion. We may refuse service, terminate accounts, or cancel orders if we believe a customer has violated these terms and conditions or for any other reason deemed appropriate by our management.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Texas. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Texas.

8. Service Areas

DVO Heating & Air Conditioning primarily serves Mesquite, TX and surrounding areas including Forney, Garland, Rowlett, Sunnyvale, Balch Springs, and Lake Highlands. Service availability and response times may vary based on location and current demand.

9. Payment Terms

Payment is due upon completion of services unless otherwise arranged through our financing options. We accept major credit cards, cash, checks, and offer financing through Wisetack for qualified customers. A service fee may be charged for returned checks or failed payment processing.

10. Changes to Terms

DVO Heating & Air Conditioning reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services following any changes constitutes your acceptance of such changes.