Privacy Policy for DVO Heating & Air Conditioning

At DVO Heating & Air Conditioning, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information.

Our Privacy Commitment

As a Christian business serving the Mesquite, TX area since 2006, we believe in treating our customers with respect and integrity. This extends to how we handle your personal information.

Transparency in our data collection practices
Responsible handling of all customer information
Protection of your privacy and personal details

Information Collection

We collect personal information when you voluntarily submit it to us through our website's "Contact Us" form. This may include your name, email address, and phone number. Please note that providing your phone number is not mandatory; it is optional and considered as your consent if you choose to provide it.

Use of Information

The information you provide is used solely to respond to your inquiries, provide you with the services you request, and improve our service offerings. We do not share your personal information, including phone numbers, with any third-party providers.

Texting Opt-In

If you choose to opt-in to receive text messages from us, please note that this information is kept confidential. Your texting opt-in information is not shared with any third parties.

Consent

By voluntarily providing your phone number through our "Contact Us" form, you are giving us your consent to use this information to contact you regarding your inquiry or the services you have requested.

Third-Party Sharing

We do not share any personal information, including phone numbers, opt-in consents, and texting opt-in information, with third-party providers. Our privacy policy ensures that your data remains confidential and is not disclosed to any outside parties.

Data Security Measures

DVO Heating & Air Conditioning takes the protection of your information seriously. We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

How We Protect Your Data

Secure website connections (SSL)
Limited access to personal information
Regular security assessments
Employee privacy training

Data Retention

Customer information retained only as long as necessary
Service records maintained per industry standards
Regular review of stored information

Cookie Policy

Our website may use "cookies" to enhance user experience. These cookies are used to store information including visitor preferences and the pages on our website that the visitor accessed. This information helps us optimize the user experience by customizing our web page content based on visitors' browser type and other information.

Your Rights

You have the right to access, correct, or delete your personal information that we have collected. If you wish to exercise these rights or have any questions about our privacy practices, please contact us directly.

Amendments

DVO Heating & Air Conditioning reserves the right to amend this privacy policy at any time. Any changes will be posted on our website, and the date of the latest update will be indicated at the top of the policy.

Questions About Our Privacy Policy?

If you have any questions or concerns regarding our privacy policy, please don't hesitate to contact us. Your privacy matters to us.

Thank you for trusting DVO Heating & Air Conditioning with your personal information. Your privacy and satisfaction are our top priorities.

Our Commitment to You

Privacy Policy